Data Controller: Estyne International Limited (Registered with CAC Nigeria)
Effective Date & Last Updated: August 26, 2026
This Privacy Policy describes how Estyne International Limited ("Company", "We", "Us", or "Our") collects, uses, processes, stores, shares, and protects personal data obtained from users, buyers, merchants, vendors, staff members, and site visitors ("You", "Your", or "Data Subject") through the MartCliqmarketplace platform, web applications, mobile applications, APIs, digital storefronts, and related services (collectively, the "Platform" or "Services").
Estyne International Limited is committed to maintaining the highest standards of privacy, confidentiality, and data protection compliance. This Privacy Policy is formulated strictly in accordance with the Nigeria Data Protection Act, 2023 (NDPA), the Nigeria Data Protection Regulation (NDPR), and applicable international privacy frameworks.
By accessing, registering an account, operating a storefront, purchasing products, or using any feature on MartCliq, you acknowledge that you have read and understood this Privacy Policy and consent to the data collection and processing practices described herein.
Estyne International Limited, a corporate entity registered under the laws of the Federal Republic of Nigeria with the Corporate Affairs Commission (CAC), serves as the primary Data Controller responsible for determining the purposes and means of processing personal data on MartCliq.
Entity Name: Estyne International Limited
Corporate Registration: Corporate Affairs Commission (CAC), Nigeria
Contact & Privacy Desk: support@martcliq.com
We collect and process personal data across distinct operational categories:
Full name, preferred display name, email address, telephone numbers, shipping/delivery addresses, state, local government area (LGA), and profile picture.
Business name, Corporate Affairs Commission (CAC) registration numbers and certificates, Tax Identification Numbers (TIN), business registration documents, physical storefront location, bank account name, bank account number, bank verification codes for payout processing, designated business staff member profiles, assigned staff role permissions, and store catalog information.
Purchase history, order details, sub-order fulfillment statuses, shopping cart contents, Request for Quote (RFQ) submissions, custom merchant quotes, applied discount vouchers, payment gateway reference IDs, wallet transaction logs, top-up logs, withdrawal request records, refund requests, and dispute logs.
In-app real-time chat messages between buyers and merchant storefronts, product reviews, merchant ratings, customer service emails, support tickets, and feedback submissions.
IP address, device type, hardware model, operating system type and version, web browser type and version, preferred language, access timestamps, session tokens, pages viewed, search queries, referral sources, crash logs, and network connection metadata.
We collect data through multiple interaction channels:
In accordance with Section 24 of the NDPA 2023, every data processing operation relies on a valid legal basis:
| Processing Purpose | Categories of Data | Legal Basis (NDPA) |
|---|---|---|
| Account creation, authentication & profile management | Identity, Contact, Device Data | Performance of Contract |
| Order processing, RFQs, quotes & delivery routing | Identity, Transaction, Contact Data | Performance of Contract |
| Payment processing & merchant wallet payouts | Financial, Transactional, Business Data | Performance of Contract & Compliance |
| Merchant storefront & CAC identity verification | CAC, TIN, Business Details | Legal Obligation & Legitimate Interest |
| Security monitoring, fraud detection & prevention | Technical, Device, Transactional Data | Legitimate Interest |
Estyne International Limited does not sell or rent personal data. We disclose data only to trusted partners under strict confidentiality agreements:
Your personal data is stored and processed on secure, Tier-1 cloud infrastructure and global data centers. Where cross-border data transfers occur from Nigeria to international hosting locations, Estyne International Limited ensures that appropriate data protection safeguards are implemented—including Standard Contractual Clauses (SCCs), robust technical safeguards, and end-to-end cryptographic encryption—in full compliance with Part 6 (Cross-Border Transfers of Personal Data) of the Nigeria Data Protection Act, 2023 (NDPA).
Estyne International Limited implements robust technical and organizational security measures to safeguard your personal data:
You have the right to delete your MartCliq account at any time. In compliance with mobile platform requirements (Google Play & Apple App Store) and the Nigeria Data Protection Act (NDPA 2023), we provide a transparent and straightforward account deletion process:
Upon verified deletion of your account, your profile is permanently deactivated and the following data categories are purged from our active operational databases:
In accordance with industry best practices and applicable laws, certain data cannot be deleted immediately upon account closure and will be securely retained for specific statutory periods:
All legally retained post-closure records are segregated from live operational databases into encrypted, access-restricted cold archival storage. Once the mandatory statutory retention period lapses, all archived records are permanently and securely destroyed or anonymized.
Under Part 5 of the Nigeria Data Protection Act 2023, Data Subjects possess the following legal rights:
To exercise any of your legal rights, please submit a written request to our support team at support@martcliq.com. We will respond within 30 days upon identity verification.
MartCliq utilizes cookies, local web storage, and session tokens to enhance platform functionality, maintain user login states, store active shopping cart contents, remember theme settings, and gather aggregated usage analytics.
You can configure your browser settings to reject non-essential cookies. However, disabling essential cookies will prevent core features such as login and checkout from functioning properly.
MartCliq is intended exclusively for individuals who are at least 18 years of age or possess legal capacity under Nigerian law. We do not knowingly collect or solicit personal data from children under 18. If we discover that personal data of a minor has been collected without parental consent, we will promptly delete such records.
The Platform may contain links to external third-party websites, social media channels, or merchant domain links. Estyne International Limited is not responsible for the privacy practices, content, or security policies of third-party external websites. We encourage you to review the privacy policy of any third-party website you visit.
Estyne International Limited reserves the right to amend or update this Privacy Policy at any time. Notice of material updates will be posted on the Platform prior to taking effect. Continued use of MartCliq following notification constitutes acceptance of the revised terms.
Supervisory Authority: If you believe your data protection rights have been violated under Nigerian law, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).
Corporate Controller: Estyne International Limited
Registration: CAC Nigeria
Contact & Support Email: support@martcliq.com